Vonage vs. ComTech Cloud: Choosing a VoIP Phone Provider

Having trouble picking a VoIP phone provider? You may recognize some of the big names in the industry, like Vonage, but also be aware of local competitors, like ComTech Cloud. Which is best for your business? In this blog, we compare each company and how they’ll serve you in terms of:

  • System features and options
  • Pricing
  • Installation and set up
  • Training and ongoing maintenance

Hopefully by the end, you’ll have a clearer idea of which is best for your company!

Ready for a quote now? Contact us online to get started!

System Features & Options

Both ComTech Cloud and Vonage service commercial businesses of all sizes (from small-to-medium sized operations to enterprise corporations). Working with either company, you’ll be able to choose from the same type of features and functionality.

At ComTech Cloud, we work with you to determine the best system and setup for your office. We’ll walk through basic features and advanced features necessary to run your business day-to-day. Our phone systems feature:

  • Unified voicemail and fax messaging
  • E911
  • Intra-office calling
  • Softphones or “App”
  • Caller ID
  • Voicemail
  • Call forwarding
  • Auto attendant
  • Voice to email

Pricing

In any given market, the industry will price competitively, and the same goes for choosing between ComTech Cloud and Vonage. What we’d like you to keep in mind is what the cost of systems is supporting. Bigger companies often have a lot more overhead and money spent on national television and other advertising campaigns (say, for example, the cost of a 2014 Super Bowl commercial). Ultimately, those expenses are passed down to the consumer in the systems and monthly costs.

At ComTech Cloud, we’re a local business helping support other businesses achieve their goals when it comes to day-to-day operations and their phone systems. We choose to limit overhead to bring savings and competitive pricing directly to the consumer. Request a quote now to see what solutions we can provide.

Installation & Set Up

A huge differentiator between Vonage and ComTech Cloud is our white glove service we provide to our customers. When you order a phone system through Vonage, you’ll pay over the phone and they’ll send you everything you need, likely causing you to hire someone to set it up, unless you happen to have an IT expert on staff skilled in VoIP integration. If you choose to have Vonage set up your system, they’ll be outsourcing the work to a local company that can install it (thus, increasing the overhead and cost on your system by working with a contractor).

ComTech Cloud not only sells the systems, but also sets them up for you in-person with no additional cost.

Ongoing Training & Maintenance

With any complex IT system (like your commercial phones), it’s natural to run in to issues (whether they need troubleshooting and repair or you need help scaling the system as your company grows). Vonage promotes their support, but only offers it as a click or phone call away—not in-person. With our white glove service, we offer ongoing, local training (and that’s your choice of whether that’s over-the-phone or in-person!).

VoIP Services throughout D.C. & Surrounding Areas

If you’re looking for a communications solution for your company that saves money, allows unlimited calling, and keeps you covered in the case of an emergency, contact our team at ComTech Cloud today to learn about VoIP options for your business! We’ll help you find the voice solution that meets your needs in D.C., Maryland, or Virginia.