ComTech Cloud: VoIP You Can Rely On in DC, MD & VA

ComTech Cloud has earned a reputation for building state-of-the-art voice and data solutions. With years of industry experience, our team is able to provide the latest in technology and deliver premier business phone, communication, and service solutions.

Our experts aim to make it easy for you to understand how hosted telephony works and how our solutions can easily integrate into your business efficiently and effectively. In other words, we take the complexity out of your new phone system. You can learn more about our services by filling out a contact form today!

Phone System & Cloud-Based Business Solutions

From our roots as a provider of telecommunications systems to our current role in revolutionary telecommunications technology, ComTech Cloud leads the way in cloud-based communications including VoIP, Unified Communications, hosted voice systems, and call centers. Focusing on small-to-medium businesses and distributed enterprises, we deliver advanced phone services, contact center solutions, online productivity tools, and flexible service plans.

Our Core Values

At ComTech Cloud, we take pride in incorporating the following into everything we do:

Clear communication. We put our customers before all else and aim to build relationships through strong communication skills. That way, we know when you are happy.
Superior technical understanding. It is important to us that we excel in providing the products and services you need.
Adaptability. We understand the world of technology is always changing. It is our goal as a company to learn and grow with new developments in the industry.
Problem prevention. We analyze issues in all areas of our field and consistently come up with alternatives to find the best solutions for both the long- and short-term goals of our customers.
Accountability. We take responsibility for our work and aim to continually improve as a company.

ComTech has earned a reputation for building state-of-the-art voice and data solutions. With years of industry experience, our team is able to provide the latest in technology and deliver premier business phone, communication, and service solutions.

Our experts aim to make it easy for you to understand how hosted telephony works and how our solutions can easily integrate into your business efficiently and effectively. In other words, we take the complexity out of your new phone system. You can learn more about our services by filling out a contact form today!

There are four main types of phone system solutions available for small business owners, and each has its own set of advantages and capabilities. The following outlines some of the main features associated with each system type:

Multi-Line Phone Systems: One of the most basic systems available, these phones are designed to have several lines run through one unit. Multi-line systems can have multiple configurations, including 2-line and 4-line systems that allow multiple employees to take or make calls simultaneously.
VoIP Phone Systems: These phone systems rely on broadband internet connection to operate rather than traditional phone lines, enabling several advanced capabilities. Such advancements include easy installation and scalability, customized pricing, virtual receptionists, and call forwarding to employees’ cell phones using a mobile app. These systems can even connect with CRM software to securely log customer interactions.
PBX Phone Systems: Perhaps the most flexible phone system, PBX phone systems operate on a private phone network, providing enhanced security for incoming and outgoing calls. Because these systems are independent of a traditional phone network, they bring improved reliability for business communications. Advanced features include call holding, extension routing, conference calling, and VoIP calls.
Cloud Phone Systems: One of the most cost-effective and advanced communication methods, cloud phone systems process incoming and outgoing calls remotely at a low monthly fee. Hosted by either a PBX system or VoIP system, cloud phones provide several advantages to small businesses, including space savings, low maintenance, and easy scalability.

Small business owners seeking ideal telecommunications solutions for their employees should weigh their options with help from a knowledgeable provider to avoid over-spending on a more complex system than is necessary for their business needs.

Contact one of our customer support representatives and we’ll help you find the best solution for your needs. We also have solutions for medium-sized businesses and enterprises in the DC metro area.

What Is VoIP?

VoIP stands for Voice over Internet Protocol. It is a phone system that eliminates traditional phone lines, instead using specialized network devices that convert your conversation to data packets that are encrypted and sent over the internet. With today’s high-speed internet connections, VoIP systems offer call quality and clarity that often exceed traditional phone lines, without the need to service and maintain a network of copper phone lines. That gives VoIP services a significant cost advantage, which is reflected in lower service fees.
The Benefits of VoIP for Small Businesses

VoIP or cloud-based phone services are a convenient and affordable option for small businesses, especially compared to traditional PBX systems. Just some of the many advantages of a VoIP system include:

Lower costs – Without the need for a traditional phone network and all the infrastructure it requires, VoIP services can offer attractive service fees without huge additional charges for things like multiple lines, long-distance calls, caller ID, or phone line maintenance.
Simple installation – With cloud-based phone services, there is no need for a phone company to run wires to your building or physically connect phone service. VoIP devices simply plug into your existing Ethernet network or internet modem.
Expandability – Adding more phone lines as your business grows is as simple as plugging in a VoIP device and activating the line with your provider.
Simple cloud interface – Account settings, voicemail, and other VoIP data are stored on secure cloud servers that can easily be accessed to make changes to your account, add or remove phone lines, or activate additional features.
Versatility – VoIP services offer flexibility that traditional phone services simply cannot. Phone calls can be routed to nearly any phone, mobile apps can be used to place business calls from a mobile phone, and remote workers can receive calls as easily as local employees.
Portability – VoIP and cloud phones can be used nearly anywhere there is an internet connection, which is perfect for remote workers, those who are on call, or those that travel frequently.
Convenient features – VoIP and cloud-based phones offer enhanced services and features that go above and beyond traditional phone lines. This can include intelligent call forwarding, SMS messages, video conferencing, and advanced call routing. Voices and faxes can be sent directly to email, and music or information can be added for on-hold callers.

With a VoIP or cloud-based phone system, you can provide your customers with excellent service 24/7 and present an organized, professional image that impresses customers and competitors alike.
Cloud-Based Phone Systems in Washington, DC, Maryland & Virginia

Does your business need more effective and flexible communications options? Upgrade to a cloud-based phone system from ComTech Cloud. Our commercial phone systems combine great performance, cost-effective pricing, and incredible features that will help your business run smoother and provide better service for your customers. With over 30 years of industry experience and proven, reliable service, you can count on us for intelligent communications systems that help your business succeed.